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Senior Enterprise Tools Administrator (ADLM)
1-4 years
Bangalore / Bengaluru
1 vacancy
Senior Enterprise Tools Administrator (ADLM)
Nielsen Sports
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
ADLM Tool Administration:
- Administer and maintain Jira, Confluence, Jira Service Management,
- Smartsheets, and PagerDuty platforms.
- Configure and customize ADLM tools to align with organizational needs.
- Ensure data integrity, security, and compliance within the tools.
- Automation:
- Develop and automate using Java, Groovy, Javascript, terraform, etc.
- programming as needed, especially in Jira, Jira Service Management,
- Artifactory
- User Support and Training:
- Provide user support for ADLM tools, addressing issues, and ensuring
- timely resolutions.
- Conduct training sessions for end-users and team members on effective
- utilization of the tools.
- Integration and Collaboration:
- Collaborate with cross-functional teams to integrate ADLM tools into
- existing workflows and processes.
- Implement and manage integrations between ADLM tools and other IT
- systems.
- Monitoring and Reporting:
- Monitor system performance, troubleshoot issues, and implement
- improvements.
- Generate reports and analytics to assess the effectiveness of ADLM tools.
- Documentation:
- Create and maintain comprehensive documentation for ADLM tool
- configurations, processes, and best practices.
- Keep documentation up-to-date with changes and enhancements.
- Security and Compliance:
- Implement and enforce security measures within ADLM tools.
- Ensure compliance with relevant industry standards and regulations.
- License Management and Compliance:
- Manage license allocation and cleanup of unused/inactive licenses
- Ensure compliance with licenses procured vs allocated.
- License reporting
- Continuous Improvement:
- Stay current with industry trends and best practices related to ADLM tools.
- Propose and implement improvements to enhance the functionality and efficiency of the tools.
Qualifications
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Proven experience in administering Jira, Confluence, Jira Service Management,
- Smartsheets, Artifactory, OpsGenie and PagerDuty.
- Experience with scripting/programming languages - Java, Groovy, Javascript
- Strong understanding of ITIL practices and principles.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Problem-solving mindset with attention to detail.
Benefits
- Competitive salary
- Health and wellness programs
- Professional development opportunities
- Flexible work schedule
- Company-sponsored events and team-building activities
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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