5 Nextrove Jobs

Key Responsibilities:

1. Client Consultation and Support:

• Serve as the primary point of contact for clients using the Argus Safety software.
• Provide expert guidance and consultancy on pharmacovigilance processes, best practices, and regulatory requirements.
• Address client inquiries, troubleshoot issues, and provide timely resolution to ensure client satisfaction.
1. System Configuration and Customization:
• Assist clients with system configuration, setup, and customization of the Argus Safety software to meet their specific business needs.
• Collaborate with clients to understand their requirements and recommend optimal system configurations and enhancements.
• Configure workflows, case processing rules, reports, and other system components as per client specifications.
1. Training and Knowledge Transfer:
• Conduct training sessions and workshops for clients to enhance their understanding of the Argus system and pharmacovigilance processes.
• Develop training materials, user guides, and documentation to support client learning and knowledge transfer.
• Provide ongoing support and guidance to ensure clients are proficient in using the Argus software.
1. System Upgrades and Enhancements:
• Manage system upgrades and enhancements for clients, including planning, testing, and implementation.
• Collaborate with internal teams and vendors to ensure seamless execution of system upgrades and minimize disruptions to client operations.
• Stay updated on new features and releases of the Argus Safety software and provide recommendations for leveraging new functionality.
1. Quality Assurance and Compliance:
• Conduct quality assurance reviews of client configurations, data, and processes to ensure compliance with regulatory requirements and industry standards.
• Identify areas for improvement and provide recommendations to clients to enhance the effectiveness and efficiency of their pharmacovigilance operations.
• Assist clients in preparing for regulatory inspections and audits by ensuring system readiness and compliance with applicable regulations.