Coupa Platform Administrator

Job Description:

Job Summary:

We are seeking a detail-oriented and proactive Coupa Administrator to join our global Business Services team in India. The ideal candidate will be responsible for supporting, managing, reporting, and optimizing our expense and P2P processes using the Coupa platform. This role requires a strong understanding of Coupa Expense module, Coupa Procurement module, expense policies, expense processes, ERP integration, alongside excellent analytical skills and the ability to work collaboratively across functions.

Key Responsibilities:

• System Support and Administration: Maintain and configure Coupa Platform, particularly Coupa Expense, Coupa Procurement, Coupa NetSuite Integration Bundle, and Coupa Pay. Manage and support Coupa integration with NetSuite, Workday, Egencia, and Corporate Card System. Standard support includes user management, regional policy configuration, approval flow setup, integration troubleshooting, QA testing, and system updates.
• Expense Management: Oversee the end-to-end expense management and P2P process using the Coupa platform, ensuring compliance with company policies, controls, and standard operating procedures.
• Training and Support: Provide training and support to different persona on the use of the Coupa platform, addressing any issues or questions that arise.
• Process Improvement: Continuously evaluate and improve expense management and P2P processes to enhance efficiency and user experience.
• Collaboration: Work closely with the Finance, Supply Chain, HR, IT, and other departments to ensure seamless integration and operation of the Coupa system.

Qualifications:

• Education: Bachelor s degree in Information System, Computer Science, Finance, Business Administration, or a related field.
• Experience: Minimum of 5 years of Coupa platform and integration experience, particularly in the Coupa Expense and Procurement module.
• Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a high level of accuracy.

Preferred Qualifications:

• Experience with Oracle NetSuite Expense, Egencia GBT, and Corporate Card System preferred.
• Experience with Jira ServiceDesk preferred.
• Knowledge of account payable and accounting practices.
• Certification in Coupa platform or Coupa Expense Management.

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