Site Reliability Engineer

At Nexthink, we provide our customers with class-leading products to enable continuous improvement of employee experience. We deliver unparalleled visibility across all environments so IT teams can consistently see, diagnose, and fix digital workplace issues. The 50+ Product Engineering teams that develop our products and services rely on Nexthinks Technical Platform group to provide platforms, tools, and services to ease their daily work and improve the developers productivity and experience.
We are looking for a passionate and innovative professional keen to join our Engineering Productivity team, which is part of the Technical Platform Engineering group! The Engineering Productivity team provides an internal development platform comprising tools and services developers use daily. Their mission is to e
enable our Product Engineering organization to develop and build the Nexthink product
.
Join a small team of diverse and experienced engineers who have full ownership of their domains, right from the requirements gathering and design phase all the way through implementation, validation, and deployment. You will work closely with Product Engineering, Security, and Architecture teams to understand developer needs, design and implement solutions and promote them for adoption and usage. You will be part of a group that carves out our golden CI/CD path and works together to build a world-class internal developer platform with modern technologies and best practices.

As a Platform Engineer, you will:

Providing the necessary tools for daily product development, integrating with cloud platforms, and helping developers manage their build systems and CI/CD pipelines.
Responsible for setting up and maintaining part of the development tools (ex., Jenkins, Artifactory, GitHub).
Develop internal self-service tools and platforms used by the Nexthink developers in their daily work.
Own the required technical work for different projects,
from concept to production, including proposal, discussion, and execution.
Engage with Nexthinks developers to build relationships, identify potential areas of improvement, and help drive the adoption of the teams platforms.
Document solutions built by the team and organize workshops and training to spread knowledge to the development teams.
Detect, diagnose, and fix deployment incidents in development and production environments, finding solutions to achieve required service levels.