Manager - Social Media (2-5 yrs)

We are looking for a talented Social Media Manager to join our team. You will manage our client portfolio to help our clients improve their brand presence and accomplish their marketing goals.

As a Social Media Manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools work to add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Must Have Skills :

- Social Media Marketing - 2 Years

- Search Engine Optimization (SEO) - 2 Years

- CRM

Responsibilities :

- Act as the point of contact for clients for digital management matters

- Build strong, long-term client relationships and maintain frequent contact

- Set digital strategies for your assigned customers, considering their specific requirements

- Suggest, design and implement digital projects to increase customer ROI

- Address client queries effectively and in a timely manner

- Present social media strategies to clients

- Report on web performance metrics

- Analyse digital campaigns success

- Stay up-to-date with digital technology trends

- Managing and following the Social Media Calendar

- Posting on Social Media Platforms

Requirements :

- Proven work experience as a Digital account manager

- Hands on experience with SEO/SEM and CRM software

- Experience implementing and optimising Google Adwords campaigns

- In-depth understanding of online marketing tools and social media platforms

- Experience with customer service and account management

- Excellent verbal and written communication skills

- Strong analytical skills

- A degree in Marketing or relevant field