Bachelor s/Master s degree in Business Administration, Marketing, Information Technology, or related fields
Bachelor s/Master s degree in Engineering with interest to work in Business
Proficiency in CRM platforms (Salesforce, HubSpot, or similar)
Exceptional presentation, verbal, and written communication skills
Analytical mindset to derive actionable insights from customer and market data
Experience with design tools (Canva, PowerPoint) for creating professional pitch decks
Internship or project-based experience in customer success, GTM strategy, or business operations preferred
Must be a US citizen or Permanent Resident
Willing to travel (expenses covered by Neuralix)
Serve as a key point of contact for customer onboarding, inquiries, and ongoing support
Collaborate with cross-functional teams to resolve customer challenges effectively and proactively
Execute customer success initiatives to enhance loyalty and satisfaction metrics
Manage and maintain CRM tools (eg, Salesforce, HubSpot) to monitor customer interactions, insights, and pipelines
Develop long-term customer engagement strategies to ensure retention and account growth
Utilize CRM data to drive actionable business insights and improve customer engagement strategies
Create and deliver compelling pitch decks and proposals tailored to target customers
Refine Neuralix s value proposition and product messaging to resonate with diverse audiences
Present Neuralix s AI-driven solutions confidently to potential customers, showcasing their value and impact
Support the development of GTM strategies for product launches and customer acquisitions
Conduct competitive analysis and market research to align offerings with industry trends
Collaborate with business development teams to identify and prioritize customer opportunities
Partner with product and engineering teams to align customer feedback with product enhancements
Design and execute strategies to drive adoption and measurable success for Neuralix solutions
Provide actionable insights to stakeholders for continuous product and process improvements
Neuralix Inc
, provides AI-driven solutions for the energy and manufacturing industries, is looking for a Business Operations Professional to join the team after graduation
This role is tailored for a recent master s graduate and involves managing customer relations, communications, and success strategies
The candidate will work on customer satisfaction, Go-To-Market (GTM) strategies, CRM management, and crafting impactful pitches and strategies for product success
This is a remote role with travel for client engagements