Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Symplr

Compare

4.0

based on 30 Reviews

1 Symplr Network Operations Technician Job

Network Operations Technician

symplr

4.0

based on 30 Reviews

4-6 years

Bangalore / Bengaluru

1 vacancy

Network Operations Technician

Symplr

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Linux Administration Incident Management Microsoft Power BI Symantec Network Security

+ 4 more

Job Description

Support a follow-the-sun operations center strategy to monitor and troubleshoot networks, servers, applications, and core infrastructure using tools such as Solarwinds, Alert Logic, Microsoft Enterprise Mobility Suite and other monitoring platforms to ensure 24/7 uptime for business-critical systems and applications
Perform daily system monitoring, verifying the integrity and availability of all hardware, server and storage resources, systems and key processes; reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Performed daily operational network & system infrastructure checks and balances for Production environments
Assist with administering and gathering required components and documentation of annual compliance audits
Perform diagnostics by retrieving performance statistics on networks from symplr s network infrastructure and cloud operations
Execute & coordinate on-call escalations for 24x7x365 infrastructure & hosted environments
Initiate incident management & response with structured escalation levels for Production issues
Monitor various applications and monitoring consoles to maintain availability & performance metrics
Maintain network and systems preventive maintenance logging efforts to ensure network and data integrity
Provide capacity planning metrics on production infrastructure for forecasting purposes
Assist engineering project teams with the implementation, upgrades and support of core infrastructure products and services, including the analysis, testing and rolling-out of solutions
Help maintain and install monthly software updates and patches on development, QA and production servers during afterhours maintenance windows
Work on-call outside of regular business hours

Skills Required

Understanding of intermediate to advanced administration of monitoring tools sets used to enterprise systems and applications
Ability to work with different time schedules when peers and escalation staff will be located throughout a global environment
Knowledge of computer and/or network security systems, applications, procedures and techniques
Ability to troubleshoot and maintain networks and related hardware and software
Excellent time management skills , resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
Ability to analyze infrastructure issues and escalate to appropriate resources according to established SLAs
Ability to follow detailed procedural documentation and execute pre-defined play book processes based off flow chart logic
Excellent written and verbal communication skills to all levels of the company and ability to communicate technical information to nontechnical personnel
Attention to detail and organized
Ability to work independently and as part of a team

Qualifications:

Have HEART. To work here, you must be:
- Humble self-aware and respectful
- Effective measurably move the needle & immeasurably add value
- Adaptable innately curious and constantly changing
- Remarkable stand out in some way
- Transparent openly and honestly sharing knowledge
Associates degree or completion of technical training program, or 2 years of related experience and/or training
Microsoft certification and/or Network+/A+ certification preferred
2+ years of demonstrated knowledge in administering Microsoft Windows Active Directory domain environments; Windows Server 2012R2, 2016 and 2019 required, Linux experience desired
2+ years demonstrated knowledge of monitor tools such as Solarwinds, Database Performance Analyzer, Alert Logic, Logic Monitor, IP Sentry, Sophos, Symantec DLP
Experience with Microsoft EMS E5 subscription
Experience with systems patching using Microsoft WSUS or Solarwinds Patch Manager
Experience with PowerShell, general scripting and process automation