Collaborate with the e-commerce team to develop and execute e-commerce strategies that align with clients business goals.
Assist in the creation and management of online stores, including product catalog management, inventory tracking, pricing updates, and content optimization.
Conduct regular competitor analysis to identify trends, opportunities, and best practices in the e-commerce industry.
Monitor and analyze website traffic, sales data, and customer behavior to identify areas for improvement and optimization.
Coordinate with internal teams, such as marketing and design, to ensure seamless integration of e-commerce initiatives.
Assist in the planning and execution of online marketing campaigns, including email marketing, social media promotions, and paid advertising.
Stay up-to-date with the latest e-commerce trends, technologies, and industry standards to provide recommendations for continuous improvement.
Provide technical support and troubleshooting assistance to clients regarding e-commerce platforms, payment gateways, and related technologies.
Ensure compliance with legal and regulatory requirements related to e-commerce, such as data protection and privacy laws.
Assist in training clients on e-commerce platforms and provide ongoing support to ensure successful implementation and usage.
Required Qualifications:
Bachelors degree in business, marketing, information technology, or a related field.
1-2 years of relevant experience in e-commerce, preferably in an IT company or digital agency.
Strong understanding of e-commerce platforms, content management systems, and related technologies (e.g., Magento, Shopify, WooCommerce).
Proficiency in using analytics tools to track website performance and generate insights (e.g., Google Analytics, Adobe Analytics).
Basic knowledge of HTML, CSS, and JavaScript is desirable.
Excellent communication skills, both written and verbal, with the ability to effectively interact with clients and internal teams.
Strong analytical and problem-solving abilities, with a keen attention to detail.
Ability to work in a fast-paced environment, manage multiple projects simultaneously, and meet deadlines.
Self-motivated and proactive, with a strong sense of ownership and commitment to delivering high-quality results.
Familiarity with SEO principles and practices is a plus.