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Chat Support:
Nethues Technologies
posted 6mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns. Typing Skills: Exhibit exceptional typing skills to maintain quick and accurate responses during chat interactions. Computer Proficiency Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage. Team Collaboration: Collaborate with colleagues and team members to share information, best practices, and knowledge to improve overall customer support quality.
Qualifications:
- Proven experience in chat-based customer support or a related field is a plus.
- Excellent typing skills with a typing speed of [specify speed] words per minute.
- Proficiency in computer usage and familiarity with chat support software and tools.
- Strong command of written English with impeccable grammar and spelling.
- Customer-focused attitude with excellent interpersonal and communication skills.
- Flexibility to work in rotational shifts, including nights and weekends, as required by the international support process.
Employment Type: Full Time, Permanent
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based on 100 employees
Strict timing
Monday to Friday
No travel
Day Shift
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