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Customer Success - Freshers / Interns
Netcore Cloud Private Limited
posted 4mon ago
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Flexible timing
Key skills for the job
Job Description
- * Develop an intimate understanding of your customers businesses
- * Develop a network of champions within each account through education, coaching and strong influencing skills
- * Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey
- * Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
- * Be an expert on trends and best practices for digital marketing and analytics
- * Enlighten our customers with insights garnered from their own data and industry trends * Ensure customers get maximum value from customer engagement by leveraging full platform functionality
- * Handle customer concerns with confidence, putting them at ease * Generate Case Studies, Testimonials & PR from customers opportunities
- * Learn best of the marketing technologies and concepts * Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts
- * Represent on behalf of customers/company at different forums/webinarsQualifications * MBA in Marketing is a plus
- * Internship experience in digital marketing, customer centric role is a plus
- * Strong attention to detail, dedicated work ethic, organized, and strong communication skills desired
- * Ability to work with cross-functional teams
- * Strong project management and time management skills
- * Ability to identify and implement process improvements
- * Strong problem-solving skills - diagnosis, root-cause assessment, option evaluation and resolution
- * Ability to communicate clearly and strategically with clients, team members, and the marketplace
- * Ability to respond quickly to critical issues and roadblock
Employment Type: Full Time, Permanent
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