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3 NeoSeven Solutions Jobs
Finance Executive Accounts Receivable / Refunds
NeoSeven Solutions
posted 12d ago
Job Role Insights
Key skills for the job
Job Description
":"
This role involves handling financial transactions, specifically processing refunds for cancelledor failed trips across various platforms such as payment gateways, deposit accounts, wallets,gift cards, and NEFT. It includes addressing customer complaints and queries through Zohoand email, managing internal customer service team inquiries, and ensuring accuratetransaction data is maintained.
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What you\u2019ll do:
- Processing offline refunds to the customer\u2019s account on payment gateway for thecancelled / Failed trips.
- Processing the refunds on payment gateways, Deposit Account, wallet (if any), GiftCard and through NEFT
- Handling customer complaints, queries and escalation on Zoho tool and on email
- Handling Internal CS team\u2019s queries
- Maintaining accurate data of the processed transactions
- Maintaining and Saving payment gateway files on a daily basis
- Payment Gateway / MID Reconciliation
- General Ledger Accounting
- Passing Bank entries and entries open in Bank Reconciliation.
- Monthly book close
- Supporting Yearly Audits for the Group
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Requirements- Proficiency in all Microsoft Office, especially expertise in Excel.
- Knowledge of Payment gateway
- Working knowledge in any accounting package will be preferred.
- A Candidate with experience in E-commerce would be preferable
- Strong interpersonal and communication skills (Mandatory written communication)
- Being a team player and ability to lead a high performing team.
- Ability to organize and prioritise.
- Qualification - Graduate in Commerce or MBA in Finance
- Minimum Eligibility Criteria - Candidate should have minimum 1 to 2 years of workexperience in Refunds team, Finance, accounting and reconciliation
- Expertise in MS Excel
- Location - Mumbai
BenefitsWorking as part of the top travel company in the UAE
Flexible working options
Attractive pay benefits
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Employment Type: Full Time, Permanent
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