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3 Neobuild Ventures Jobs

Sales Support

2-5 years

Bangalore / Bengaluru

1 vacancy

Sales Support

Neobuild Ventures

posted 3mon ago

Job Description

  • Development and optimization of Service and Support processes and activities; developing documenting the procedures, tools, applications, systems and internal processes related to the after Sales Support activities.
  • Coordinating the entire activity of the after Sales Support (Service & Support area) and an active involvement in the process, that determined each member of the team to better understand the marketing and sales improvement procedures of the company.
  • Obtaining signed contracts from all new customers regarding after sales services.
  • Agreeing price and other contract terms with clients. Ensuring that contracts are following the same or not, minimizing commercial risk to the company and achieving required profit margins.
  • Coordinating and organizing different direct and indirect customer care structures, business relationships with clients, cooperation with related departments.
  • Supervising the sales collections based on the agreement schedule.
  • Allot to works and monitor the same of post sales executives.
  • Maintain the marketing promotion gifts issue register and monthly stock reconciliation statement.
  • Interact with marketing and sales promotion team and project execution team for solving customer related issues.
  • Generating and sharing the monthly collections and sales reports.
  • Appointment process of channel partners and monitoring the same.
  • Processing the MORS documents and its approval.
  • Verification of the norms of promoters and recommended to the management to pay their incentives.
Authorities:
  • Authority to acknowledge the collections received.
  • Custodian of the marketing promotion gifts.
  • Custodian of all projects post sales records both hard and soft copies.
  • Authority to execute the agreements with customers.
  • Authority to reconcile all the projects sales data.
  • Authority to collect/seek information of the projects from post sales executives.
  • Should have thorough knowledge on all marketing and sales activities.
  • Thorough knowledge on executing the customer agreements and process the registrations.
  • Acquire knowledge on investors, channel partners, agent s and their activities.
  • Regular interactions required with customers on different issues until the handed over of the flats to the customers.
  • Follow the work ethics and discipline.
  • Maintain company confidentiality.
  • Adhering to their respective rules and regulations.
  • Acquire knowledge on ISO 9001:2015 documents and quality standards in relation to the post sales and sales and marketing process.
  • Should have thorough knowledge on various software systems in relation to the sales and post sales activities.

Employment Type: Full Time, Permanent

Read full job description

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