Microsoft Dynamics CRM Technical Consultant (15-17 yrs)

Job Summary :

We are seeking a highly experienced and accomplished Microsoft Dynamics 365 CRM Technical Architect/Lead to provide technical leadership and guidance on complex CRM projects. The ideal candidate will possess a deep understanding of the Dynamics 365 platform, extensive hands-on experience in customization and development, and a proven track record of architecting and delivering enterprise-level CRM solutions. This role requires a strategic thinker with excellent communication and leadership skills.

Responsibilities :

Technical Leadership and Architecture :

- Define and implement the technical architecture for Microsoft Dynamics 365 CRM solutions, ensuring scalability, performance, and security.

- Provide technical leadership and mentorship to development teams, guiding them1 on best practices and coding standards. -

- Conduct code reviews, performance tuning, and troubleshooting to ensure high-quality deliverables.

- Design and implement complex customizations, integrations, and extensions using Dynamics 365 SDK, JavaScript, C#, .NET, and related technologies.

- Evaluate and recommend new technologies and tools to enhance the CRM platform.

- Lead technical design sessions and create detailed technical documentation.

Dynamics 365 Customization and Development :

- Develop and customize Dynamics 365 entities, forms, workflows, business rules, and plugins.

- Implement complex integrations with external systems using Web APIs, RESTful services, and other integration technologies.

- Design and develop custom user interfaces using JavaScript, HTML, CSS, and related frameworks.

- Develop and deploy custom workflows and business process flows using Power Automate.

- Develop and implement complex Javascript libraries for advanced client side logic.

Project Management and Client Communication :

- Collaborate with project managers and stakeholders to define project scope, requirements, and timelines.

- Provide technical guidance and support throughout the project lifecycle.

- Communicate effectively with clients and internal teams to ensure project success.

- Manage technical risks and issues, and provide timely resolutions.

Performance and Security :

- Ensure the performance and scalability of Dynamics 365 CRM solutions.

- Implement security best practices to protect sensitive data.

- Conduct performance testing and optimization.

Required Technical Skills :

Microsoft Dynamics 365 CRM :

- Deep understanding of the Dynamics 365 platform (Sales, Service, Marketing, etc.).

- Extensive experience in customizing and configuring Dynamics 365 entities, forms, workflows, and business rules.

- Proficiency in Dynamics 365 SDK, Web API, and plugin development.

- Deep understanding of the Dynamics 365 security model.

.NET Development :

- Expertise in C# and .NET Framework/Core.

- Experience in developing custom plugins, workflows, and integrations.

Web Technologies :

- Proficiency in JavaScript, HTML, CSS, and related frameworks (e.g., React, Angular).

- Experience in developing custom user interfaces and web resources.

- Extensive experience with Restful web services.

Database :

- Strong understanding of SQL Server and database design principles.

- Experience in writing and optimizing SQL queries.

Integration Technologies :

- Experience with integration platforms and technologies (e.g., Azure Logic Apps, SSIS).

- Knowledge of RESTful APIs and web services.

Cloud Technologies :

- Familiarity with Azure services and cloud deployment models.

- Experience with Power Platform, including Power Automate.

DevOps :

- Experience with automated deployment, and source control.

Qualifications :

- Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred).

- 15-17 years of experience in Microsoft Dynamics 365 CRM development and architecture.

- Proven track record of delivering complex CRM projects.

- Excellent communication, leadership, and problem-solving skills.

- Microsoft Dynamics 365 certifications are highly desirable.

Key Competencies :

- Technical Leadership

- CRM Architecture and Design

- Dynamics 365 Customization and Development

- Integration and API Development

- Performance Optimization

- Security and Compliance

- Mentoring and team development.