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25 Neal Analytics Jobs

Azure Lead - Digi Ops

3-8 years

Mumbai, Pune, Gurgaon / Gurugram + 1 more

1 vacancy

Azure Lead - Digi Ops

Neal Analytics

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business.

Senior Engineer_Data Engineer_7
[Location; City, Country]


Job Description:



Role Details
1. Team Leadership:
o Knowledge of ITIL processes and incident management frameworks.
o Lead and mentor a team of Level 1 and Level 2 engineers, ensuring efficient handling of support activities.
o Provide technical guidance to resolve complex issues and optimize workflows.
o Assign tasks, track progress, and ensure SLA compliance for support tickets.
2. Technical Oversight:
o Manage the support operations for applications and pipelines built on Azure Databricks, PySpark, Azure Data Factory, and Azure Function Apps.
o Oversee the monitoring and maintenance of Azure SQL databases and AKS deployments.
o Review and debug Python-based scripts and PySpark jobs to resolve incidents and optimize performance.
3. Incident Management and Escalation:
o Serve as the escalation point for critical incidents and production issues.
o Ensure root cause analysis (RCA) is conducted for recurring incidents and preventive measures are implemented.
o Drive effective communication with stakeholders on incident status and resolution timelines.
4. Process Optimization and Automation:
o Identify and implement improvements in support processes to enhance efficiency and reliability.
o Leverage automation tools to reduce manual intervention and streamline operations.
5. Collaboration and Stakeholder Management:
o Work closely with cross-functional teams, including development and operations, to ensure alignment and timely issue resolution.
o Provide regular updates and reports to leadership and stakeholders on support performance metrics.
6. Documentation and Knowledge Sharing:
o Develop and maintain comprehensive documentation for support processes, incident resolutions, and system configurations.
o Conduct training sessions and knowledge-sharing workshops for the support team.

If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Not the right fitLet us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!


Employment Type: Full Time, Permanent

Read full job description

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What people at Neal Analytics are saying

What Neal Analytics employees are saying about work life

based on 24 employees
73%
100%
85%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Neal Analytics Benefits

Work From Home
Free Food
Team Outings
Health Insurance
Soft Skill Training
Job Training +6 more
View more benefits

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