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2.8

based on 264 Reviews

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103 Navi Technologies Jobs

Manager- Head - Group Health Insurance Operations

NAVI TECHNOLOGIES PRIVATE LIMITED

 · 

2.8

 based on 264 Reviews

5-8 years

Bangalore / Bengaluru

1 vacancy

Manager- Head - Group Health Insurance Operations

Navi Technologies

posted 7hr ago

Job Role Insights

Flexible timing

Key skills for the job

Analytical Chemistry Home Loans Health Insurance Compliance Financial Services Claims Processing

+ 3 more

Job Description

1.Perseverance, Passion, and Commitment
Passionate about Navi s mission and vision
Demonstrates dedication, perseverance, and high ownership
Goes above and beyond by taking on additional responsibilities
2. Obsession with High-Quality Results
Consistently creates value for customers through high-quality outcomes
Ensures excellence in all aspects of work
Efficiently manages time, prioritizes tasks, and achieves higher standards
3. Resilience and Adaptability
Adapts quickly to new roles, responsibilities, and changing circumstances

Responsibilities
Oversee the issuance of new group policies, including employee benefits and institutional
partnerships, ensuring compliance with company standards and data accuracy.
Manage member enrollments and handle policy changes to maintain seamless operations
and service delivery.
Maintain accurate records for policy issuance and endorsements to ensure proper
documentation.
Ensure SLA compliance for key processes, meeting deadlines and service commitments
consistently.
Build relationships with cross-functional teams and stakeholders, while supporting sales by
addressing service requests for different accounts.
Track and assess team performance, providing feedback and promoting continuous
improvement.
Lead, mentor, and motivate the team through training to ensure high-quality service and a
results-driven culture.
Enhance group health insurance offerings by understanding client needs, tracking market
trends, regulatory changes, and competitor strategies to optimize operational processes and
refine service delivery.

Key Skills Required
Minimum 5 years of experience in Group Health Insurance or a similar field, with in-depth
knowledge of policy issuance, member enrollment, and claims processing.
Excellent skills in execution, communication, and collaboration to drive operational excellence.
Strong analytical and strategic mindset to improve processes and optimize performance.
Demonstrated leadership ability to guide and motivate teams toward achieving shared
objectives.
Ability to thrive in a fast-paced environment, with a proven track record of meeting deadlines
and adapting to changing demands.

Employment Type: Full Time, Permanent

Read full job description

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What people at Navi Technologies are saying

What Navi Technologies employees are saying about work life

based on 264 employees
65%
56%
68%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Navi Technologies Benefits

Free Food
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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Navi Technologies Bangalore / Bengaluru Office Location

View all
Bangalore / Bengaluru  (1)
Bengaluru/Bangalore, Karnataka Office
Headquarter
Vaishnavi Tech Square, Ibbaluru, Bellandur, Bangalore, Karnataka 560103, IN Bengaluru/Bangalore, Karnataka
560103

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