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13 Navan Labs Jobs

Genesys PureCloud Developer

3-6 years

Bangalore / Bengaluru

1 vacancy

Genesys PureCloud Developer

Navan Labs

posted 1mon ago

Job Description

As a Genesys PureCloud Developer, you will play a crucial role in designing, developing, and implementing contact center solutions using Genesys PureCloud. You will collaborate with cross-functional teams to enhance customer interactions and improve operational efficiency.
What You ll Do:
  • Design, develop, and maintain applications using Genesys PureCloud.
  • Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
  • Customize and configure Genesys PureCloud features to meet client needs.
  • Troubleshoot and resolve technical issues related to the Genesys platform.
  • Develop and maintain integrations with other systems and applications.
  • Ensure best practices in code development and documentation.
  • Stay updated on the latest features and capabilities of Genesys PureCloud.
What We re Looking For:
  • Proven experience as a Genesys PureCloud Developer or similar role.
  • Strong understanding of Genesys PureCloud architecture and APIs.
  • Proficiency in programming languages such as JavaScript, Node.js, or Java.
  • Experience with RESTful services and integration technologies.
  • Familiarity with contact center operations and customer experience strategies.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork skills.
  • Genesys certifications (e.g., PureCloud Developer) are a plus.
  • Experience with Agile development methodologies.
  • Knowledge of other Genesys products (e.g., Engage, Cloud) is an advantage.

Employment Type: Full Time, Permanent

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What people at Navan Labs are saying

What Navan Labs employees are saying about work life

based on 3 employees
100%
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34%
Flexible timing
Monday to Friday
International travel
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Navan Labs Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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