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105 NatWest Services Jobs
Infrastructure Manager, NetApp
8-13 years
Bangalore / Bengaluru
1 vacancy
Infrastructure Manager, NetApp
NatWest Services
posted 6d ago
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Job Description
Join us as an Infrastructure Manager
- Were looking for an Infrastructure Manager to join us in shaping our bank of the future through innovation and technological advancement
- Youll ensure the operational health of the platform, covering all aspects of service, risk, cost and people
- With a broad spectrum of technology at your fingertips, youll help to put the bank at the forefront of innovation by simplifying our services and creating the best experience possible
- Were offering this role at vice president level
As an Infrastructure Manager, you ll be assisting with delivering a robust production management service for relevant infrastructure platforms. You ll be maintaining the platforms operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes.
Day-to-day, you ll be:
- Driving the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps
- Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders are delivered and support customer outcomes
- Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time
- Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes
- Seeking out opportunities to simplify the platform architecture, services and customer solutions, and guarding against introducing new complexities
Innovation and customer experience sit at the heart of this role, so we re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.
Youll also bring:
- Technical expertise in storage products such as Dell or EMC, NetApp, HP 3PAR, Cisco MDS, Brocade, NetApp, Dell PowerScale and PPDM
- An understanding of Incident, Change, Problem Management, Data Centre and IT Infrastructure processes
- Experience of major Infrastructure Projects such as migration, technology transformation hardware refresh and remediations
- Experience in managing a team of highly experienced technical experts
- Good collaboration and stakeholder management skills
- A solid exposure of JIRA, Automation, documentation, metrics and reports generation
Employment Type: Full Time, Permanent
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