Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
Youll be working in a vibrant, forward looking team and helping us to shape the future of our business
It s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
Were offering this role at vice president level
What youll do
In your new role, you ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.
You ll also be:
Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
Capturing, validating and documenting business and system requirements and making sure that they re in line with key strategic principles
Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
The skills youll need
We ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you ll need to hold an appropriate business analyst certification. You ll also have technical understanding of Application Programming Interfaces (APIs), and associated systems such as API onboarding, API Gateways, Portal Solutions, Micro Services and Databases.
We ll expect you to bring a good understanding of UK-specific Open Banking, and Card Acquiring or eCommerce, along with a strong understanding of European payment schemes such as Faster Payments, SEPA.
You ll also need:
Experience of applying business analysis tools and techniques
Experience of driving change, both operationally as well as across technology platforms
Good communication skills, both verbal and written, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
To be comfortable working with data with strong analytical skills and the ability to understand, interpret and use data to drive evaluation and decision making
Experience in backlog management with the ability to manage, refine, and prioritise a product backlog