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Natlex Technologies

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4.8

based on 6 Reviews

4 Natlex Technologies Jobs

ServiceNow Developer (Junior/Senior)

NATLEX Technologies

4.8

based on 6 Reviews

1-4 years

Coimbatore

1 vacancy

ServiceNow Developer (Junior/Senior)

Natlex Technologies

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

Work closely with Customers and Partners to understand and translate their process, capture requirements, propose solutions to business problems and lead the technical delivery of the chosen solution.fLead functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements.

INTERPERSONAL SKILLS:

Demonstrate verbal and written communication skills while interacting with customers as a senior technical ServiceNow SME.

Provide creative solutions to resolve business problems via agreed customer requirements on the ServiceNow platform, utilizing existing Out of the Box capabilities, process gaps (ITIL or equivalent) and cultural challenges (people).

Ability to guide, manage and mentor a development team.

Work closely with the different Partners and Clients practices, internal resources and external customer SMEs and partners to support the delivery of approved ServiceNow outcomes.

DEVELOPMENT SKILLS:

Have a strong and proven background in developing on the ServiceNow platform

Have a strong and proven background in delivering on the ServiceNow platform

Have a strong and proven background in developing large ServiceNow Catalogs. \u202f

Develop the technical solutions, implement them, and perform the relevant component integration tests.

Manage customer defects and backlog for approved development elements of customer delivery.

Able to work closely within a mixed development team that may include external development capability and ensure that code and update sets are managed in line with ServiceNow best practices.

Integrating 3rd party tools with ServiceNow portal and Request Management.

EMPLOYEE RESPONSIBILITIES :

Build and own development sprints, user stories, technical development stories and any technical build documentation needed as part of a customer engagement.

Maintain knowledge in line with each ServiceNow upgrade, patch, enhancement, and new product line.

Maintain current certificates as well as gain any relevant certifications required to support NATLEX customers via approved training or self-learning.

Requirements

Expertise in one or more of the following ServiceNow modules: ITSM, IRM/GRC, SecOps, HRSD, CSM, Integrations

KEY SKILLS& EXPERIENCE:

1. Experience with development andimplementation of core ServiceNow ITSM modules

Incident Management

Problem Management

Configuration Management including CMDB (CSDM 3.0 or 4.0)

Change Management

Request management

Portal

2. Experience with scoped application development.

3. 3rd party integration experience with the ServiceNowplatform using:

REST

SOAP

SFTP

MID

4. Familiar with the following languages:

HTML

CSS

XML

JavaScript

AJAX

ANGULAR

5. Additional skills and experience should include:

6. Implementations of ServiceNow in multiple modules:

Core competency to CIS level in at leastone additional ServiceNow module to ITSM

ServicePortal design, implementation, and management

IntegratingRequest Management with 3rd party tools.

A minimumof a basic understanding of ServiceNow Discovery

Deepknowledge and understanding of the ServiceNow CSDM

Courses:

ITILFoundation

Employment Type: Full Time, Permanent

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