Ongoing Customer Due Diligence Specialist

Key tasks; accountabilities and challenges of this role

• Perform KYC analysis for new & existing Customers to ensure that NAB meets all appropriate policies and regulatory obligations.
• Undertake daily tasks in adherence to policy, procedure and regulatory requirements.
• Escalate issues to Leaders to ensure appropriate course of action is taken.
• Keep updated with policy and procedure changes
• Maintain integrity of information contained in support systems
• Liaise with key stakeholders (e.g. transaction monitoring, sanctions, Relationship Managers) on customer due diligence requirements when required
• Undertake all mandatory training requirements
• Meet NAB's policies and standards including integrity requirements.

Experience

• 2.6+ years of experience of working in Customer Due Diligence / Enhanced Due Diligence ( CDD / ECDD ) in financial institutions.
• Overall 4+ years of experience working in Banking operations in similar capacities.

Essential capabilities

• Ability to analyse qualitative and quantitative data and draw conclusions
• Strong attention to detail
• Strong investigative skills
• Comfortable with change
• Ability to communicate in a clear and structured way and build/maintain relationships
• Ability to clearly articulate decision making in writing
• Good verbal and written communication skills
• Comfortable speaking with internal stake holders
• Understanding of and experience working with regulatory/risk frameworks and AML/CTF risk management (desirable)