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Engaged Employer

Nagarro

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4.0

based on 4.1k Reviews

Video summary

209 Nagarro Jobs

Associate Staff Consultant, Business Analysis (Salesforce)

Nagarro Software Pvt. Ltd

4.0

based on 4.1k Reviews

2-6 years

Remote

1 vacancy

Associate Staff Consultant, Business Analysis (Salesforce)

Nagarro

posted 8d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Consulting Information Technology Analytical Chemistry CRM Key Account Management

+ 3 more

Job Description

Strong experience as a Business Analyst with expertise in CRM Salesforce.
Translate business requirements into technical specifications and Salesforce configurations, customizations, and workflows.
Design and implement Salesforce solutions, including configuration, custom objects, workflows, process builders, and validation rules.
Experience in developing business cases, analysing business processes, and understanding why change is required in the business.
Experience in Investigating business problems and opportunities using root cause analysis -Building relationships with all key stakeholders.
Understand and negotiate needs and expectations of multiple stakeholders -Stay current with customer needs and strategies.
Must have Experienced with Agile Methodology, RFPs, Wireframing, Prototyping
Processes modelling
Identifying and then prioritizing technical and functional requirements
Oral and written communication skills
Interpersonal and consultative skills
Analytical thinking and problem solving
Being detail-oriented and capable of delivering a high level of accuracy
Stakeholder analysis
Costs benefit and Viability analysis
Experience in developing and conducting peer reviews (user stories grooming sessions) of the business requirements to ensure that requirement specifications are correctly interpreted.
Experience in translating conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team in the form of User stories
Works with stakeholders and project team to prioritize collected requirements
Experience in conducting interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

RESPONSIBILITIES:

Showcasing a consulting mindset by acting as a solution provider rather than an order taker
Work closely with business and convert their business vision to product backlog for dev team
Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business
Take ownership of product end to end - provide feedback to client on improvisation
Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations
Elicit and clearly document business and systems requirements
Provide project level analysis producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
Identify ways to increase adoption and customer satisfaction
Lead and assist in the planning and implementation of the projects on Web and Mobile Platform.
Support system conversions, upgrades, enhancements
Provides guidance and/or instruction to team members
Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
Planning, organizing, and monitoring the project to deliver high quality business solutions.
Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
Ensuring project quality of work meets defined governance, process standards and best practices.
Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction) from inception through closure
Assisting the account management team in responding to new project requests
Identifying opportunities in the current engagement to cross sell or up sell Nagarro s offerings.

Bachelor s or master s degree in computer science, Information Technology, or a related field.

Employment Type: Full Time, Permanent

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What people at Nagarro are saying

3.9

Rating based on 11 Associate Staff Consultant reviews

Anonymous · Finance & Accounting in Jaipur

Likes

Nothing, work life balance is terrible as company expects its employees to work for more than 9 hours and even more so the management doesn’t welcome good ideas for minimising the working with effective skills and tools. The management of finance department don’t want to change the orthodox working and treat their employees as unskilled employees.

Dislikes

Everything, I thought the company is a people company and would treat its employees as part of family because they always say that we all employees are a part of one big family. But they don’t believe in this statement, I wish employees could take a stand and talk about their stress or feelings more often but there isn’t any platform..Read More