Associate Staff Consultant (Business Analyst, Salesforce CPQ)

👋🏼We're Nagarro, We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Seeking a Salesforce CPQ Business Analyst with 4 to 6 years of experience.
• Expertise in Quote, Order Management, Subscription Contract, Entitlement, Asset Experience
• Good understanding in Opportunity to Invoice process
• Good functional knowledge about SFDC system
• Work closely with global and regional stakeholders, development teams, and architects to solve business problems
• Writing user stories, acceptance criteria as per business needs
• Driving Agile modelling sessions and leading the sprint demos and backlog grooming sessions
• Manage customer relationships and day-to-day interactions & escalations.
• Develop business case documents, business processes diagrams, and use cases
• Analyse business requirements perform gap analysis and root cause analysis
• Work with cross-functional teams to identify dependencies
• Good communication skills
• Strong knowledge on Quote to Cash, Service contract, Entitlement using SFDC and NS.
• Able to work directly with business to gather the requirements.
• Translate the requirement to the technical team.
• Facilitate User Testing, Planning and execution.
• Able to run Scrum calls.

RESPONSIBILITIES:

• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarros offerings.