MyOperator - Manager - Business Development (2-7 yrs)

About MyOperator:

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Job Description

Responsibilities:

- Conduct in-depth research to identify and prospect for qualified leads.

- Utilize various channels such as email, phone, and social media to connect with potential customers.

- Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.

- Develop strong communication skills to present product features and benefits compellingly.

- Maintain accurate records of all lead interactions within the CRM system.

- Contribute to the continuous improvement of the sales development process.

- Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.

- Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.

- CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.

- Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.

- Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

- Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.

- Strong business acumen and the ability to understand complex customer environments.

- Excellent communication, negotiation, and interpersonal skills.

- Customer-centric mindset with a passion for delivering exceptional customer experiences.

- Self-motivated, goal-oriented, and ability to work independently with minimal supervision.

- Proficiency in using CRM tools and other sales productivity software.

- Knowledge of the Indian enterprise market and telephony solutions is advantageous.

- Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Benefits

- Paid Time Off

- Device & WiFi Reimbursements

- Health Insurance, etc

- Competitive compensation package with attractive incentives.

- Opportunity to work in a dynamic and growth-oriented environment.

- Continuous learning and development opportunities.

- Collaborative and supportive team culture.