Branch Business Manager

  Job Specification

1. Company Name: Muthoot Fincorp Limited

2. Position / Designation :

Branch Business Manager Secured & Unsecured Lending Business

3. Grade : Branch Business Manager

4. Employment Type : Full Time, Permanent

5. Reporting to : Cluster / State Business Manager Secured & Unsecured Lending Business

6. No. of Reportees, Designation & Grade : 6 RMs; 1 Collections Officer

7. Main Tasks & Areas of Responsibility :

• Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
• Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
• To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
• To Watch closely the Competition activities and report the same to the Zonal and National teams.
• To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
• To Attract & Retain High Performers in the Team.
• To Retain existing live loan customers.
• To effectively liaison with law authorities for resolving conflicts if any.

8. Skills and Exposure :

• A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
• Proven ability to Recruit and Retain high performing RO/RM/BSMs.
• Atleast 5 years experience in  leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.
• Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing, Loan Against Property or NBFC, with minimum 2 years of similar exposure.
•  Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure 
• Working knowledge of Collections/ Recoveries.
• Be Accountable for Portfolio Quality of the Location.

9. Special Requirements (If any) :  Direct team managing experience mandatory

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

10. Job Location / State :

Telangana ( Bhupalpalle, Kagaznagar, Kothagudem, Madhira, Jagtial, Siddipet, Sirisilla, Gadwal, Nalagonda, Vikarabad, Zaheerabad, Mancherial)

Andhra Pradesh ( PALASA , Hindupur, DARMAVARAM , MADANAPALLE , CHIRALA , NARSIPATNAM )

11. Compensation Band : As per policy

12. Entitlements : As per policy

13. Stake Holders : Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams

14: Educational Qualification / Technical Certification : Any Graduate/PG or MBA

15. Skill Sets :Experience in Home Loans / Mortgages, with team handling skill sets.

16. Communication Skills : Good oral, written and presentation skills

17. Experience : 5+ years of overall experience 

18. Behavioral Competencies : Uncompromising ethical standards and discipline expected