Collections Manager

Job description

Position- Portfolio Manager- Unsecured Portfolio

Location- Mumbai, Ahmedabad, Pune

Role Requirements:

• To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting

the Target on Cost of Collections.

• Control bucket flow cases and focus on non-starters.
• Ensuring documented feedback.
• Ensuring legal guidelines and audit queries are complied with
• Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
• Manage productivity by fixing productivity parameters for Collection Officers / DMAs, &

monitoring performance against set parameters and Weekly review with the collection

executives.

• Ensuring background and reference check of agencies / CE being appointed.
• Constant evaluation of CE.
• Identify and manage training needs for the CEs.
• Support collection officers in legal / police issues.
• Customer visit.
• People Management and leadership skills
• Demonstrated success & achievement orientation, Negotiation Skills
• Strong bias for action & driving results in a high-performance environment. Demonstrated

ability to lead from the front

• Excellent relationship skills
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance
• Exceptionally high motivational levels and needs to be a self-starter
• Working knowledge of computers.