Application Engineer

Customer Interaction:

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Provide clear and concise information regarding HVAC products, services, and technical issues.
• Ensure a positive customer experience by addressing concerns and resolving issues effectively.

Technical Support:

• Offer technical assistance to customers with HVAC-related concerns, including troubleshooting and providing guidance on system operation and maintenance.
• Collaborate with technical teams to escalate and resolve complex technical issues.

Product Knowledge:

• Stay up-to-date on the latest HVAC products, technologies, and industry trends.
• Effectively communicate product features, benefits, and warranties to customers.

Perks and Benefits:

• Free shuttle service from Iffco Metro Station and vice versa.
• 5 days working (Monday to Friday)