Add office photos
All Filters
42 MUFG Pension & Market Services Jobs
Senior Developer, ServiceNow
MUFG Pension & Market Services
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The person will be responsible for the operational health, administration, development and support of MUFG s global ServiceNow platform and associated integrations. A strong focus will be centered on designing and implementing efficiencies across existing processes and delivering UX improvements to improve the customer experience.
As part of this role, the individual will be required to consult with business and IT stakeholders, perform requirements elicitation and gathering, design and develop enhancements, custom applications and implement new ServiceNow modules.
This role will suit candidates looking to further enhance their ServiceNow development/administration skills, gain exposure to enterprise projects and enhance their existing development and application administration capabilities.
Key Accountabilities and main responsibilities
Strategic Focus
- Support and maintain MUFG s global ServiceNow platform and associated integrations.
- Operational Management
- Design technical solutions to meet business and technical requirements.
- Develop and build technical solutions to meet functional and non-functional requirements.
- Design and development of new catalogue items, forms, workflows & portal content pages.
- Lifecycle management and maintenance of ServiceNow ensuring software currency and maintenance occurs as per the agreed release cycles.
- Promote and champion the current and future capabilities of MUFG s global ServiceNow platform.
- Promote best practice development and uplift internal capability.
- Provide specialist expertise and advice with regards to ServiceNow and associated integrations.
- People Leadership
- Consult with business and IT stakeholders to perform requirements elicitation and gathering.
- Collaborate and communicate effectively with team members and peers.
- Effectively manage colleague, client and stakeholder expectations and relationships.
Governance & Risk
- Improvement of enhancement/release management and environment management/control processes.
- Review, update and continuous improvement of processes, standards, policies and documentation.
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
Experience
- Bachelors degree in computer science, engineering or related field preferred.
- Minimum 3 years experience in an enterprise environment.
- Experience as a ServiceNow Administrator / Developer / Consultant / Technical Specialist
- Demonstrated experience in the design, development and support of solutions built on the ServiceNow platform.
- Proficient in all areas of ServiceNow development and configuration including Business Rules, ACLs, Script Includes, UI Scripts, Client Scripts, UI Pages, UI Macros, UI Policies, Custom Applications etc.
- Demonstrated experience in IT Service Management (ITSM) tools implementation and customisation based on ITIL best practice.
- Demonstrated experience in creating new or developing existing modules and applications in ServiceNow.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow developments and features.
- Demonstrated experience improving customer experience via innovative and intuitive technical solutions.
- Demonstrated experience in ServiceNow user administration and security best practice.
- Knowledge and experience of ServiceNow at an architectural level, including the integration of ServiceNow with other applications and toolsets.
- Strong knowledge of system design and development used within Service Oriented architecture and web services integration such as XML, API Technologies (REST/SPML/SOAP), Tomcat, HTML etc.
- Proficiency in JavaScript, JSON, AJAX, CSS, XHTML, React, and XML.
- Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture and relational databases.
- Experience and knowledge in OKTA, Active Directory (AD), SailPoint, Splunk and New Relic preferred.
- ServiceNow certification and education preferred.
- ITIL v3 certification and education preferred.
Personal Attributes
- Well-developed communication skills, including a level of written communication and reporting skills necessary to describe complex issues and actions clearly and concisely.
- Ability to speak confidently with functional colleagues, peers and management.
- Ability to work in high pressure situations, follow processes and procedures with accuracy and attention to detail.
- Self-Starter and a team player.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Developer roles with real interview advice
What people at MUFG Pension & Market Services are saying
Senior Developer salary at MUFG Pension & Market Services
reported by
1
employee
with 8
years exp.
₹14
L/yr - ₹17.9
L/yr
At
par with the average Senior Developer Salary in India
View more details
What MUFG Pension & Market Services employees are saying about work life
based on 15 employees
Flexible timing
Monday to Friday
No travel
Day Shift
MUFG Pension & Market Services Benefits
View more benefits
Compare MUFG Pension & Market Services with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
LTIMindtree
Compare
Similar Jobs for you
Analyst Programmer, Syncsoft Analyst Programmer, Syncsoft
3-6 Yrs
Pune, Greater Noida
Share an Interview