Inside Sales Executive

Role Purpose

The Inside Sales Executive manages incoming leads and creates new sales opportunities while building relationships with customers. Doing sales presentations, need identification, and provisioning of solutions.

Job Tasks, Duties, Responsibilities (TDR)

1. Respond to inbound inquiries and engage with potential customers by the means of Calls, emails, or other modes of communication on the product/service offerings.

2. Cultivate relationship and communication to both current and potential clients

3. Consistently pursues leads and opportunities to keep client interest active

4. Use CRM to record, contact, track sales activities, update client records

5. Virtual product demonstration along with explaining features to the prospect.

6. Customize presentations according to the needs of the client and to the industry.

7. Attain or exceed monthly, quarterly sales allocations and KPIs

a) 40 calls/day mapping the prospective customers

b) 10 calls/day with existing customers Up-selling and cross selling

8. In collaboration with your respective managers design and execute a sales plan to fuel revenue growth and customer acquisition.

9. Engages the sales team to close the deal if it involves higher or complex deal.

10. Keep pace with the latest industry trends, products, and competitors' moves.

11. Collect and share client feedback with the product and marketing teams to improve.

12. Coordinate with the marketing team on campaigns and generate ideas for lead generation.

Job Specification Competencies

1. Education: Any Graduate
2. Experience: 2 - 6 years of experience in inside sales or sales or telesales role, preferably in B2B.
3. Consultative Skills: Problem Solving, Encouraging Feedback, Probing Skills
4. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office.
5. Communication Skills: Strong verbal and written communication skills with excellent listening skills
6. Sales Skills: Persuasive, confident, and resilient with excellent negotiation skills.
7. Organizational Skills: Able to multitask and prioritize tasks in a fast-paced environment.