Manager | Collections & Recovery | Surgeries BU

Roles and Responsibilities

Financial Operations:

• Responsible for end-to-end management of invoicing and recovery

• Work closely with the biz teams to ensure correct timely invoicing

• Work closely with the network team to ensure timely recovery/ collections

• Liason with hospitals to ensure timely rectification of disputes and 0 loss in recovery

• Set up processes to handle financial escalations, payment issues and settlement issues

• Set up loan/alternate payment partners or work with in-house loan team to disburse finance

• Track financial health of the vertical - collections & billings with partners & hospitals.

• Liaise with the Finance and Network team to ensure cash flow consistency.

Requirements

• Proven work experience as an Finance/ Insurance Manager

• Hands on experience managing invoicing, collections & insurance team

• In-depth understanding of the insurance claims & billing process

• In-depth understanding of hospital pricing, insurance packages & PSU packages

• In-depth understanding of TPA & Insurance coordination

• Excellent interpersonal and team management skills

• Strong analytical and organizational skills