Business Analyst - Software Development

Key Responsibilities:

1. Point of Contact (POC)
- Serve as the primary point of contact for clients and internal teams
2. Project Management
- Set project milestones and monitor progress to ensure timely delivery.
3. Client Interaction
- Handle and resolve technical queries from clients regarding project aspects.
- Ensure client satisfaction through effective resolution of issues and proactive communication.
4. Technical Expertise:
- Utilize understanding of full-stack, WordPress, and Shopify to provide insights and support to the development team and understand the client requirements.
5. Multi-client Management:
- Efficiently manage multiple clients simultaneously, ensuring each receives adequate attention and service.
6. Market Focus:
- Cater predominantly to the domestic market, understanding specific needs and requirements.
7. Documentation:
- Document the scope of work clearly and comprehensively to guide the development process.
- Ensure all documentation is up-to-date and accessible to relevant stakeholders.

Qualifications:
- Education: - Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Project Management
- Ability to manage multiple projects and clients simultaneously.
- Excellent verbal and written communication skills.
- Strong documentation skills, with experience in drafting and maintaining the scope of work.