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148 Morningstar Jobs
Product Consultant
0-5 years
₹ 7 - 8.8L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Product Consultant
Morningstar
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage time effectively between emails, phone calls and issue resolution for its web based and desktop products
- Manage Customer calls in a professional & pleasant manner (this includes troubleshooting or providing live help to the customer)
- Develop expertise in our products and services
- Stay current on product enhancements as they are released in our software
- Provide customer feedback to our product management teams
- Proactively educate customers on beneficial software features
- A bachelor s degree
- An interest in the investment industry
- Excellent written, verbal (in English) and analytical skills
- Proficiency with Windows-based applications
- Willing to work in rotational shifts (24*5)
- Flexibility and patience
- Previous experience in a customer service position
- Proficient in Microsoft Office applications
- Educated to undergraduate level or equivalent, preferably majoring in commerce, finance, or related field
- One year of work experience within the finance/investment industry, preferably in a client-facing or product support role.
Employment Type: Full Time, Permanent
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What people at Morningstar are saying
Rating based on 9 Product Consultant
reviews
Anonymous · BFSI, Investments & Trading
in Mumbai
The overall company is great with policies and benefits
- Company culture - Excellent
The team with product consulting mixes 3 jobs into one role and is severely overworked with no proper sick leaves and sick leaves being considered as unplanned which affect your KPIs if more than 3 in a month. That's just terrible. Work hours and conditions are terrible. Other teams in the company have much better working conditions
- Salary - Bad
Product Consultant salary at Morningstar
What Morningstar employees are saying about work life
Morningstar Benefits
Health Insurance 
Education Assistance 
Work From Home 
Soft Skill Training 
Job Training 
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