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2 MoreTasks Jobs

Customer Service Executive

1-3 years

Gurgaon / Gurugram

8 vacancies

Customer Service Executive

MoreTasks

posted 6d ago

Job Description

Role & responsibilities

1. Provide support to end customers through emails, calls and online chats by handling customer requests and queries

2. Understand the international environment in the context of customer support and provide solutions to end customers acceptable against globally recognized standards

3. Sustain and build a professional rapport with the clients

4. Work with internal departments to meet customers' needs


Preferred candidate profile

1. Proficient in comprehending and solving end customers' queries and good command of the English language, especially written

2. Ability to work in rotational shifts (Morning/Day/Night)

3. Anyone with a zeal to learn, having a good command of the English language


Perks and benefits

  • We are a first name basis organization. We do not address our colleagues as Sir” & “ Madam.” We believe that every MoreTasker contributes equally to the growth of the organization. We believe in maintaining a cohesive working atmosphere. We never believe in having a “boss.” A “team” is more of our thing. As long as it does not tamper with the functioning of the organization, we believe in having an open and flat organizational structure-we work, play, and party together.
  • We are an equal opportunity employer - 50% of team comprises of women. They keep the sanity of the workplace intact in all situations.
  • Food in the office is yum, healthy & free at MoreTasks.
  • Staying anywhere in NCR, Rapid Metro station (Sector 54 Chowk Metro Station) is a one minute walk from the office.
  • Foodie? Love to party? But don’t have the energy to go anywhere far after a long tiring day? What can be a better place than Gurgaon? And to top it all- how about working in an office that is located in one of Gurgaon's most premium and happening locations- just step out and you are surrounded by amazing places to eat and to chill and to party!
  • MoreTasks believes team members are the building blocks of an organization and it is through their efforts that the organization grows. Happy to share success with team members.
  • A young & vibrant workplace exhibiting energy and enthusiasm
  • Regular celebrations in the office & bonhomie


Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service Executive roles with real interview advice

Top MoreTasks Customer Service Executive Interview Questions

Q1. What is your Expectation for Monthly Pay out
Q2. 2) What is customers services?
Q3. What you know about more tasks?
View all 7 questions

What people at MoreTasks are saying

3.6
 Rating based on 9 Customer Service Executive reviews

Likes

Everything is good as long as you meant to your job work.

  • Job security - Good
  • +1 more
Dislikes

1. Sometimes, Sumit receives filtered matter from his guys sitting on the top management. There is a race to spark their reputation in front of him. So he should organize a one to one meeting with a few members once a month to listen to them. After all, a loyal employee is worth more than a few bucks. 2. Looks like management's foc..Read More

  • Skill development - Poor
  • +1 more
Read 9 Customer Service Executive reviews

Customer Service Executive salary at MoreTasks

reported by 6 employees with 1-2 years exp.
₹3 L/yr - ₹4.7 L/yr
23% more than the average Customer Service Executive Salary in India
View more details

What MoreTasks employees are saying about work life

based on 93 employees
58%
35%
75%
86%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

MoreTasks Benefits

Submitted by Company
Child care
Cafeteria
Free Food
Team Outings
Education Assistance
Soft Skill Training +3 more
Submitted by Employees
Free Food
Cafeteria
Team Outings
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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MoreTasks Gurgaon / Gurugram Office Location

View all
Gurgaon/Gurugram Office
Headquarter
409/405 E, & 402 D&E 4th Floor, Centrum Plaza, Golf Course Rd, Sector 53, Gurugram, Haryana 122002 Gurgaon/Gurugram
122002

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