Maintenance Executive

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

About the Role

As a Maintenance Executive at Moove , you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Mooves standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence.

What you ll be doing

Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet.

Take calls from suppliers seeking authorization to conduct maintenance and repairs.

Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate

Ensure quality, compliance, and safety of Mooves assets

Control and monitor repair costs (parts and labour) in line with the maintenance fund Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters

Process the Insurance claims in line with Policy requirements and report on them effectively as and when required

Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe

Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised

Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies

Ad Hoc investigations and solutions as required from time to time. What you will need for this position

Candidate must possess a High School Certificate

Competent in Motor Mechanics

1-2 years of fleet maintenance experience preferred.

Associates or Technical degree in Motor Mechanics would be advantageous

Hands-On Fleet Industry Experience is a must

Strong customer service and organisational skills required

Attention to detail is compulsory

Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred Key Metrics

Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )

Projection preparation for repairs ( Tyres, Suspension, aesthetic, electricals & Battery) Collation of all data and aligned team to resolve issues Timely closure of Repair complains

Handle team of On Road support

Workshop overview coordination for Issue vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents

Guidance / decision for insurance claim vs repairs

Coordination with RSA/Towing Crane for workshop allotment Geography wise.

Guidance / decision for insurance claim vs repairs if claim then Claim Intimation documentation,Workshop visits .

Coordination with workshop/Surveyor on daily status

Insurance Google sheet updates

Daily report on claims.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.