20 Moove Jobs

About Moove

Moove is on a mission to make the world more productive and successful by redefining

access to auto finance and vehicle ownership. Our starting point is a technology-enabled

lending model to radically transform the availability of auto finance and vehicles for

on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for

entrepreneurs in the mobility sector.

About the Role

The Sales & Onboarding Executive role at Moove is a pivotal position responsible for

driving the company's growth by acquiring and onboarding new customers. This role

combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The

Sales & Onboarding Executive will engage with potential customers, understand their

needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding

process, ensuring a smooth transition for customers as they adopt the platform. This role

demands strong communication, relationship-building, and project management skills to

effectively bring new clients into the Moove ecosystem while maintaining high

satisfaction levels.

What youll be doing

• Deliver 100% satisfaction, in-person support to our drivers.
• Walk drivers through onboarding and all of the tools to be successful

Help brand the Moove name and get drivers excited

• Stay on top of Moove policies and procedures
• Register new drivers, and review accurate drivers information while ensuring

compliance with Moove standards.

• Welcome and greet customers delightfully.
• Accurately describe Mooves product features and benefits to drivers.
• Ensure all onboarded drivers are transferred to the Moove Fleet account.
• Resolve driver related issues.
• Work with the City Fleet Manager in building harmonious relations between

drivers.

Build driver funnel dashboard for new driver acquisition across various channels

Manage driver referral and incentive schemes.

Manage driver agency relationships to ensure they met company KPIs.

What you will need for this position

• A Bachelors degree in any field such as sales, marketing, operations or any related

fields.

• A minimum of 1-2 years of experience in operations, supply chain, logistics or

marketplace experience in the mobility or tech industry. Freshers are also welcome.

• Excellent communication skills.
• Excellent interpersonal and presentation skills, with the ability to communicate

effectively (written and oral) with others at all levels of the organisation and

externally.

• Must be customer service-centric.
• Must possess basic administration skills.
• Ability to work independently, with little or no supervision.
• Ability to work in a fast-paced environment.

Key Metrics

• Sign up of X number of drivers daily with security deposit
• 75% conversion from lead gen to conversion with deposit

First trip to first month trip target to be mapped to performance

• Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be

monitored and evaluated basis DP first few weeks of performance

• Sign up incentives to be tiered basis 1st trip to 200th trip