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Storage Engineer
MoneyGram International
posted 20d ago
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Flexible timing
Key skills for the job
Job Description
As Storage Engineer you will be able to support our customers, stakeholders, partners, staff and overall business strategy through the servicing and management of its technological resources. The incumbent will participate in projects, and create/maintain documentation for use by engineers and operations teams. The incumbent will also work with other engineers to design and build environments to proper standards with associated documentation and processes, while also serving as a level of escalation by assisting Operations team(s) who support the environments.
- Design and build technology environments to proper standards with associated documentation and processes and aligned to business requirements. This includes leading and managing projects in adherence with the PMO framework, participating in vendor management, creating/maintaining documentation, and helping to create standards and documentation.
- Develop and report metrics and KPIs as appropriate.
- Gather requirements from end-users and other key stakeholders to ensure that existing and new technology solutions are in alignment with business needs and Enterprise Architecture defined technology capabilities.
- Partner with Enterprise Architects to determine future needs; participate in planning sessions with Technology Lifecycle Managers to determine how to meet future requirements.
- Utilize best practice for how products should be prepared before they are released to production.
- Within this process, Engineers are accountable for working with Operations and defining installation, configuration, and provision processes and standards, as well as types of instrumentation required to administer, monitor performance, and troubleshoot problems; all with stability in mind.
- Maintenance and patching of vendor supplied systems.
- Partner with Application Development teams on common projects and goals. This may include, but not limited to: deployment and management of appropriate components through the SDM lifecycle, optimization for specific platforms and physical configurations, performance tuning, and oversight of deployment into each environment.
- Assist IT Operations to analyze data related to supported systems (including critical events), and make recommendations.
- Provide on-call support as an escalation point from level 2 Operations teams or in SEV1 situations. Performs other duties as assigned.
- 5-7 years IT Operations and/or Engineering experience with increasing levels of responsibility.
- 5-7 years proven customer service experience, and must communicate clearly, courteously and professionally in person and over the phone.
- Excellent problem solving skills and broad understanding of relationships between hardware and applications, and client/server relationships.
- Strong knowledge of Hitachi Storage systems, GAD, Hitachi NAS, F1500, G600.
- Maintaining highly available storage systems, be able to monitor systems and triage issues.
- Knowledge of Cloud Storage consisting of GCS, EBS, S3, IOPS, performance issues with block storage in the cloud, monitoring maintaining systems.
- Ability to write IaaC in Terraform with collaboration of Cloud Engineering team members.
- Report KPI s Metrics pertaining to Cloud storage infrastructure.
- Strong knowledge of change management processes and Service Now.
- Knowledge of Commvault backups.
- Collaborate with engineering teams on workload migrations to the cloud, strategize storage movements, decommissioning, reclamation of storage.
- Knowledge of SAN switches, code upgrades, etc.
- Execute storage LUN allocations, extensions, deallocations, performance reports.
- In-depth understanding of the criticality of existing environments when leading/managing projects, software and/or hardware as it relates to the business needs, customers, partners and staff.
- Knowledge of the inputs and outputs associated with the data, software and/or hardware technology.
- In depth knowledge of the technology this position represents, including all aspects/activities required to maintain system stability and optimal performance.
- Excellent written and oral communication skills.
- Ability to communicate technical information to nontechnical personnel.
- Ability to prioritize and handle multiple tasks.
- Availability to participate in on-call support as an escalation point from IT Operations or in high-severity incident situations.
- Education - Minimum Required: Bachelors degree.
Your future is in your hands.
When you start a career at MoneyGram, you join a talented and motivated team that builds the success of a trusted, global provider of innovative money transfer and payment services.
Here are some reasons it is so easy to love your career with us!
- Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
- Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
- Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
- Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
- Transfer Fee Reimbursement - Corporate products and services at discounted prices. We ve got you covered.
- Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
- Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
- Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
MoneyGram International Benefits
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