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351 MOM Jobs

Deputy Manager - Urban Two Wheeler

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

1-3 years

₹ 3 - 9.4L/yr (AmbitionBox estimate)

Kothamangalam, Bangalore / Bengaluru

Deputy Manager - Urban Two Wheeler

Bajaj Finance

posted 9hr ago

Job Role Insights

Key skills for the job

Digital Marketing Data Annotation DevOps Salesforce Banking Operations Business Development

+ 11 more

Job Description

Job Purpose
â"This position is open with Bajaj Finance ltd.â"
First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.

Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)

Achieving business numbers with the assigned line of channels (Basis location and market potential).

People Management (Off roll)- Hiring, Retention & Productivity.

Sales Governance through compliance of systems and processes.

Responsible for tracking, managing & controlling PDD requirement compliance

Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done.

Understanding of CRM- Salesforce.com.

Effectively engage with Credit, Operations & Risk teams.

To ensure TAT is maintained for case processing.

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)

Training of self and their team below.

Hiring right candidate.

Smooth onboarding to help settle the employee well in BFL.

Smooth onboarding of New Dealer/Partner with BFL

Retention of Off-roll staff

5. DECISIONS
(Key decisions taken by job holder at his/her end)

Hiring of Off roll staff

Approvals by coordinating with internal stake holders eg. Clearing cases

Lead allocation

Field activity planning and closure

6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work

Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.

Connect with HR department for hiring & retention

External Clients
Roles you need to interact with outside the organization to enable success in your day to day work

Engaging with customer.

Mapping of market competition.

7. DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions
(These should be quantifiable numerical amounts)

From 45 to 70 Cases MOM (depending upon location and market potential)

Other Dimensions
(Significant volume dimensions associated with the job)
ï‚

Total Team Size:9
ï‚

Number of Direct Reports:5 to 9
ï‚

Number of Indirect Reports:NA
ï‚

Number of Outsourced employees:5 to 9
ï‚

Number of locations:1 to 4
ï‚

Number of products:1 i.e. Two wheeler Loan

Required Qualifications and Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications

Qualifications- Graduate / Post Graduate

Good command in excel is essential.

Work Experience- 1 to 3 years of relevant experience in managing team

Result oriented - Go getter attitude is must

Should have collaborative work style to engage with peers & colleagues across the company.

Excellent Team management & Interpersonal Skills.

Excellent command over communication skills.

Highly ambitious & self-motivated

Employment Type: Full Time, Permanent

Read full job description

Bajaj Finance Interview Questions & Tips

Prepare for Bajaj Finance Deputy Manager roles with real interview advice

What people at Bajaj Finance are saying

3.8

Rating based on 91 Deputy Manager reviews

Anonymous · Sales & Business Development in Kolkata

Likes

One of the most disgusting and fraud company I have ever worked with.

Dislikes

1.My manager name supreme chakraborty (ASM), chandramani karmakar(RSM), ramakant gupta(ZSM) has no ethics to respect an employee. The mis treatment that they do proves that why people leave their jobs. They are so toxic that they won't let anyone work in the office. They treated me and said shit about my family with mental and physic..Read More

Salary - Bad

+6 more

Read 91 Deputy Manager reviews

Deputy Manager salary at Bajaj Finance

reported by 287 employees

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₹3 L/yr - ₹8.9 L/yr

48% less than the average Deputy Manager Salary in India

View more details

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