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Customer Care Executive (kannadam)
1-6 years
₹ 1.75 - 2.75L/yr
Hassan, Mysuru / Mysore, Coimbatore
5 vacancies
Customer Care Executive (kannadam)
Modern Dairy Machines
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their issues related to banking products and services.
- Provide excellent after-sales service by addressing customer concerns, resolving complaints, and ensuring high levels of customer satisfaction.
- Develop strong relationships with customers through effective communication, empathy, and problem-solving skills.
- Collaborate with internal teams such as technical support, field service engineers, and other departments to resolve complex customer issues.
- Maintain accurate records of all interactions with customers using CRM software.
Employment Type: Full Time, Permanent
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