Senior Kronos Technical Consultant (4-6 yrs)

Key Responsibilities :

- Lead the implementation of Kronos WFM solutions, including Timekeeper, Workforce Scheduler, and Analytics.

- Configure Kronos modules to meet client-specific requirements, ensuring alignment with business processes.

- Develop and maintain integrations between Kronos and other enterprise systems, such as HRIS, payroll, and ERP platforms.

- Customize Kronos interfaces and reports using Kronos tools and technologies.

- Collaborate with clients to gather and analyze requirements, design workflows, and create technical specifications.

- Provide technical advice on system enhancements, integrations, and best practices.

- Perform unit, system, and user acceptance testing to ensure solutions meet business requirements.

- Troubleshoot and resolve technical issues related to Kronos applications and interfaces.

- Conduct end-user training sessions to ensure effective utilization of the Kronos platform.

- Prepare and maintain comprehensive technical and user documentation.

- Provide ongoing technical support for implemented Kronos systems, including upgrades and patches.

- Monitor system performance and optimize configurations for improved efficiency.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 4+ years of experience as a Kronos WFM Consultant or Engineer.

- Proven expertise in implementing and configuring Kronos modules, including Timekeeper, Workforce Scheduler, and Analytics.

- Strong understanding of Kronos architecture, data models, and APIs.

- Experience with integrations between Kronos and other enterprise systems (e.g. , HRIS, payroll, ERP).

- Proficiency in SQL and scripting languages (e.g. , Python, PowerShell).

- Excellent analytical, problem-solving, and troubleshooting skills.

- Strong communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.

- Project management skills, including planning, execution, and monitoring.

- Excellent customer service orientation and the ability to build strong client relationships.

Preferred Qualifications :

- Kronos Workforce Central certifications.

- Experience with cloud-based deployments of Kronos.

- Experience with BI reporting and data analysis tools.

- Knowledge of industry best practices for workforce management