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201 Mobiquity Jobs

Digital CRM Consultant

4-8 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Digital CRM Consultant

Mobiquity

posted 2d ago

Job Description

  • Develop and customize CRM solutions to meet business requirements using platforms such as Salesforce, Microsoft Dynamics, or similar CRM tools.
  • Integrate CRM systems with digital marketing platforms, websites, and other digital assets to enhance customer interactions and data synchronization.
  • Design and implement CRM workflows, automation processes, and data migration strategies.
  • Collaborate with stakeholders including digital marketers, sales teams, and IT professionals to gather requirements and implement CRM enhancements.
  • Optimize CRM performance through regular monitoring, troubleshooting, and performance tuning.
  • Provide technical support and training to end-users on CRM functionalities and best practices.
  • Stay updated with CRM trends, technologies, and best practices to recommend innovative solutions.
Required Skills and Qualifications:
  • Bachelor s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a CRM Developer or similar role in implementing and customizing CRM systems.
  • Proficiency in Salesforce Marketing Cloud and Terafina.
  • Strong knowledge of CRM integration with digital platforms, APIs, and web services.
  • Experience in CRM data management, customization, and configuration.
  • Excellent problem-solving skills and ability to troubleshoot technical issues.
  • Strong communication skills and ability to collaborate effectively with cross-functional teams.
  • Certification in relevant CRM platforms (e.g., Salesforce Certified Developer) is a plus.
Preferred Qualifications:
  • Experience in Agile development methodologies.
  • Familiarity with digital marketing concepts and tools.
  • Knowledge of cloud computing platforms (AWS, Azure, etc.).
  • Ability to adapt to fast-paced environments and manage multiple projects simultaneously.

Employment Type: Full Time, Permanent

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