Desktop Support Engineer

Windows Administrator/IT Infrastructure

â€7+ years of work experience with the following skill sets
â€Bachelor’s degree in information technology or computer Science.
•Proven work experience as a Windows Administrator is preferred.
•Windows Server internals, Microsoft Intune, SCCM, PowerShell Active Directory, Exchange, Windows Server Update Services (WSUS), Windows Deployment Services (WDS), DNS and DHCP - Must have.
•Understanding on Mobile Device Management (MDM) and Mobile Application Management (MAM).
•Ability to create PowerShell Scripts
•Experience with databases, patch management, and networks including LAN and WAN.
•Work with IT Infrastructure teams to troubleshoot application issues when users are unable to access or authenticate to system
•Work with IT management to ensure systems are in compliance with overall IT policies and standards
•Advanced knowledge of configuring and managing group policies to include WMI filtering, preference items, and targeting both user and computer objects.
•Diagnose and resolve replication issues.
•Expertise in building and managing domain controllers and forests/domains.
•Knowledge of FSMO roles and seizing roles, User account Management, Back Up and restore management of AD objects and auditing.
•Setting up and managing Active Directory Sites and Subnets
•Understand and support Certificate Services, DNS, DHCP, WINS.
•Familiarity with O365 and License Management
•Knowledge of network security systems, intrusion detection systems, and data backup.
•Excellent problem-solving skills.
•Good analytical and communication skills.
• IT network security work experience
•Experience working on AV/End point Security.
• Maintain/update inventory and assets records

Roles & responsibilities:

•Assessing the stability, security, and scalability of installed Windows systems.
•Installing or upgrading Windows systems and servers.
•Providing technical support for staff and back-end system users.
•Troubleshooting system and server errors.
•Reviewing system error logs and user-reported errors.
•Monitoring and updating the Windows codebase.
•Managing user access and perform regular audits.
•Monitoring system performance.
•Maintaining server architecture security and creating system backups.
•Good understanding on Windows Firewall, group policies and security.
•Windows Azure is desired.