Technical Project Manager III - AI

Our Technical Project Manager III acts as both Scrum Master and Product Owner on their Scrum Team and has a passion for product design, development and technical excellence. In this role you will:

What you'll do:

• You will spend a lot of time managing projects that require coordination between multiple product teams and AI to deliver new integrations with the AI platform team.
• You will lead multiple projects simultaneously from inception to close, with superb planning and communication skills to establish timelines, prioritize work, and manage partner expectations.
• You will facilitate productive discussions to establish requirements and consider design alternatives with multi-functional teams.
• You will write, groom, and prioritize user stories and clearly document requirements with a solid business understanding and strong attention to detail
• You will lead all scrum team activities and manage related artifacts.
• You will drive process efficiency and on-time completion of roadmap items.
• You will guide delivery team to execute on defined requirements, remove blocking issues from day-to-day operations of the team, and identify and communicate risks
• You will define and drive testing across all impacted teams, including coordination of User Acceptance Testing
• You will be responsible for product release planning and release notes
• Collaborate closely with US Product Development Management team to ensure you understand, and can effectively convey, product strategy and direction to your development teams.
• Strongly serve and support the Development Team in their quest to do everything possible to bring value to customers.
• Implement our Product Development MiSOPs (Standard Operating Procedures).
• Guide and Coach your Scrum Team(s) toward self-organization and high performance.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem-solving.
• Facilitate technical problem-solving.
• Facilitate discussion, decision-making, and conflict resolution.

Who you are:

• Experience working with AI, working on AI projects, certifications or training in AI, is a plus
• 4-6 years in product, project or program management; preferably in web application-based product company
• Can demonstrate experience with all responsibilities listed above and can execute on those responsibilities independently
• Capable of project managing two projects at the same time from concept to client implementation without supervision
• Capable of working with the Product Manager and Designer to drive Discovery work in preparation for a project
• Excellent practical experience with project management and use of the Agile Development Methodology; ability to coach your team to improve in their practices
• Agile Certified Professional and/or Certified Scrum Master, preferred
• Proficiency with project management tools like the Atlassian Suite or Azure DevOps
• Strong analytical skills
• Strong verbal and written communication skills with the ability to communicate technical topics to non-technical audiences
• Demonstrated record driving key initiatives and timelines with minimal supervision
• Ability to creatively solve challenging business/technology problems
• Passionate to make things better at every opportunity
• Demonstrates our core values of continuous improvement, ownership and transparency
• BS in Computer Science, Information Systems, or related field

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.