Opening For Patient Relations Officer -Female only@MIOT International

Role & responsibilities

1. To treat every patient with courtesy and exceptional efficiency and compassion.
2. Facilitate the care team in coordinating care for visits and for future healthcare needs and ensure that proper care has been provided to each patient as per plan.
3. Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party.
4. Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.
5. Support in medication refill process. Ensure that information goes when and where it is needed.
6. Coordination with clinical and non clinical support services (Counseling, OT, Admission, Billing, House Keeping, Pharmacy, and Maintenance) to facilitate the IP Care.

Preferred candidate profile

• Experience - 1 to 5 years
• Salary best in the industry
• Hospital experience is an added advantage
• Qualification - Any UG / PG degree