Sr. Specialist

• To perform the credit and collection activities for WE region. Contact customers to request payment for past due balances.  Identify reasons for delayed or non-payment of past due balances.

• Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.

ESSENTIAL JOB FUNCTIONS

• Responsible for collection of receivables, resolving disputes & claims
• Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
• Ability to handle complex customer portfolio with large number of customer transactions
• Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders
• Analysing customer?s payment trend to forecast collection for the fiscal month
• Organize and participates in credit control, distribution centre, Sales and Customer meetings.
• Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
• Back-up and support other A/R personnel as needed

BASIC QUALIFICATIONS

• Bachelor?s degree in any streams (accounting preferred)
• Experience:
• 2 to 5 years proven Credit and Collection experience in a corporate environment.

Technical Skills / Competencies

• Fluent in English Language
• Basic Accounting knowledge.
• Effective Oral and Written Communication Skills
• Proficient in Microsoft Office.
• Behavioral Competencies:
• Good Interpersonal Skills
• Basic knowledge about Planning & Execution
• Know-how of High Impact Communication