Health & Welfare Implementation Analyst

Job Summary:

The Implementation Analyst is responsible for operational tasks associated with health and welfare plans in compliance with plan provisions and should have the ability to function well in a high-paced and dynamic environment. The Specialist assists in maintaining participant data, client data, testing system functionality, reviewing third party interface along with Analysis, Configuration and Testing of the H&W systems/tools.

Duties/Responsibilities:

• The Implementations Analyst has deep technical knowledge, creates analysis, System configuration, file creation, technical documentation, and testing.
• Coordinate and implement processes with the Technology/Implementations Manager for new and ongoing Health and Welfare Administration business on Millimans propriety Health and Welfare system.
• Implementations Analyst creates and manages new and ongoing Interfaces based on the client requirements.
• Analyze system bugs or new system development requests to provide technology support and solutions, data maintenance, and reporting.
• Develops and executes integrated systems and testing strategy.
• Reviews client requirements performs gap and/or impact analysis, and delegates as data, foundation, and systems analysis to prepare for service specific cloning and configuration; focuses on high-level and complex analysis.
• Identify, analyze, and assist in executing improvements to any processes and procedures
• Responsibilities may focus more heavily on requirements, configuration, and/or testing based upon abilities and needs
• Creates and helps the team in creating Standard operating procedures
• Development and maintenance of inhouse tools
• Precise Technical documentation including Gap analysis
• Maintenance and up-to-date Regression Test Plans
• Deployment Plan Execution
• System abend monitoring and production cleanup

Required Skills & Attributes:

• Excellent verbal and written communication skills
• Proficient with Microsoft Office or related software
• Strong analytical capabilities and attention to detail
• File transfer protocol
• Back End - SQL Server
• MS Office - Excel and Access
• Manual Testing

Required Qualifications:

• 4+ years of experience into Health & Welfare administration
• Bachelors/Master’s degree in any discipline

Preferred Skills and Qualifications:

• High integrity and discretion to ensure the confidentiality of sensitive client data
• Certifications in US Benefits would be an added advantage
• Ability to plan and prioritize tasks and to delegate them when appropriate
• Excellent time management skills with a proven ability to meet deadlines
• Team player and actively contributes to their group in order to complete tasks or meet goals
• Proficiency with respect to all computer systems used in the performance of daily tasks