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3 Milk Infotech Jobs
Customer Service Executive
Milk Infotech
posted 6mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
To manage large amount of incoming calls and customer service inquiries. To handle customer complaints, provide appropriate solutions and alternatives within the time.
- Oversee customer service operations and ensure high-quality service delivery.
- Handle complex customer inquiries and resolve issues.
- Train and mentor customer service representatives.
- Monitor performance metrics and implement improvement plans.
- Develop and update customer service policies and procedures.
- Collaborate with other departments to enhance customer experience.
- Conduct regular performance reviews and provide feedback.
- Stay updated with industry trends and customer service best practices.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Service Executive roles with real interview advice
What people at Milk Infotech are saying
Customer Service Executive salary at Milk Infotech
reported by
4
employees
with 1-2
years exp.
₹2.4
L/yr - ₹2.8
L/yr
17%
less
than the average Customer Service Executive Salary in India
View more details
What Milk Infotech employees are saying about work life
based on 31 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Milk Infotech Benefits
View more benefits
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