Visa Caller

Visa caller Roles Responsibilities:

1. Contacting visa applicants to verify application information and gather additional required documents or information.
2. Reviewing visa applications to ensure accuracy and completeness.
3. Providing clear instructions to applicants regarding required documentation and any specific format or criteria.
4. Addressing applicant inquiries or concerns regarding the visa application process.
5. Staying updated with immigration laws, policies, and procedures to ensure compliance.
6. Maintaining detailed records of communication with applicants and documentation collected.
7. Delivering excellent customer service by being patient, empathetic, and responsive to applicant needs.
8. Collaborating with other immigration professionals as needed to resolve complex cases or escalate issues.
9. Ensuring the confidentiality and security of applicant information.
10. Contributing to a smooth and efficient visa processing experience for applicant