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QRA SSD (RMA) Failure Analysis Engineer
6-10 years
Hyderabad / Secunderabad
1 vacancy
QRA SSD (RMA) Failure Analysis Engineer
Microsys Software
posted 1d ago
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Job Description
Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As a QRA SSD RMA (Returned Material Authorization) Engineer/ Lead Engineer at Micron Technology, Inc., you will be responsible for performing formal FA (Failure Analysis) of customer returned materials. You will work with a team of technical engineers and technicians, focusing on SSD product quality and warranty process.
You will summarize analysis at the electrical and physical level identifying root cause and collaborate with product engineering, Business teams and customer facing teams, you will involve in resolving customers escalation and provide the problem-solving team with FA results and/or recommendation for FA plan.
You will also be required to administrate the communication of results to functional areas and sustain knowledge of drive characteristics. In addition, you will also serve as an SSD interface for external customer facing team providing data analysis and consultation when necessary.
For the lead position, you will oversee area workflow and priorities, determine resource needs and ensure overall area performance to plan is achieved and provide opportunities to expand skills and career growth.
Responsibilities :-
- Perform Electrical & Mechanical Verification FA on SSD Customer Returns
- Provide FA Reports to External Customers
- Manage Escalations Communication of RMA cases to Internal Teams3352
- Maintain & Develop Knowledge of FA Capabilities
- Setup & maintain the of debug system for DOE and error duplication
- Serve as SSD Interface for external customer facing team
- Support periodical KPI & Pareto Charts
Education Required :-
- Bachelors Degree Electronics Engineering
- Related field of study
Experience :-
- Competent in Failure Analysis/ System Test (Preferred)
- Experience in Storage Industry, Customer Interface (Desired)
- Relevant experience candidate will be considered for a senior position
Skills :-
- A good understanding of NAND flash memory function and SSD storage and architecture
- Computer hardware knowledge (PCIE, SATA, Bus Tracer) will be advantageous
- Excellent time and project management skills
- Good oral & written communication skills
- Ability to work well in a close knit team environment
- Self-motivated with a strong work ethic
- Ability to work flexible hours
- Commitment to technical growth
- Programming experience a plus
- Some travelling needed
About Micron Technology, Inc.
To learn more, please visit micron.com/careers
To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Employment Type: Full Time, Permanent
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