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Cloud Support Engineer
MicroStrategy
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Provide support for MicroStrategy s Business Intelligence product suite, Cloud platform, and its underlying technologies
- Develop strong relationships with MicroStrategy customers and partners through daily, high quality interactions during customer project development and production system maintenance
- Find creative and sophisticated solutions to complex or higher priority problems reported while using MicroStrategy s product suite through analytical talent and strong troubleshooting abilities
- Collaborate and communicate effectively with peers, internal application and software development teams
- Prioritize and communicate product defects and enhancements to development teams
- Contribute to the growth of the MicroStrategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums
- Enhance personal and professional growth by participating in Internal Development Programs
- Work in a strong team environment
- Bachelor s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science)
- Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies
- Windows/Linux system administration knowledge
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Cloud Support Engineer roles with real interview advice
What people at MicroStrategy are saying
Cloud Support Engineer salary at MicroStrategy
reported by
6
employees
with 2-7
years exp.
₹7
L/yr - ₹20.9
L/yr
35%
more
than the average Cloud Support Engineer Salary in India
View more details
What MicroStrategy employees are saying about work life
based on 5 employees
Strict timing
Monday to Friday
No travel
Day Shift
MicroStrategy Benefits
View more benefits
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