Professional Services Consultant

Position Overview

The Professional Services team at Menlo helps customers properly deploy their Menlo solution. A Professional Services Consultant at Menlo is a senior technical individual contributor, remoting or traveling to customer sites to assist in proper design, deployment and manage the assigned major accounts post deployment.

In the deployment role, you will be a key field resource, working hand-in-hand with the deployment team, partners and customers, to provide deployment advisory services to ensure proper design, configuration, resiliency, and overall best practices are followed.

In the account management role, you will play a major part in the post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients.

Responsibilities

Job Requirements

Required Experience & Skills