Deputy Head - Nursing Operations

Duties & Responsibilities:

• Assistant Head Nursing Operations (Nursing Dept Growth, Team Skills Development, Talent Retention , Problem-Solving, Patient Care & Safety, Mentoring, Group Academics & Publication)
• Ownership of  Direct Reporting Units Metrics, Nursing Satisfaction, Clinician Satisfaction on Nursing Care, Team Performance and Productivity,  Team Competence & Skills Improvement, Training Outcomes Measurement, Implement Best Industry Practices and NABH Documentation & Compliance
• Accountable for Smooth Day-to-day  Sub-units Operation, Nursing Hiring, Patient Care, Outcomes, Mentoring Second Line Leaders, Train the Trainer Program, Internal & External Conferences/ Events
• Accountable for Well-being of Teams and Growth, Customer and Nursing Education Videos, Internal Quality Audit and  Reports
• Daily Rounds to all Direct Reporting Units, Assess Case Sheets and Provide On the Job Education
• Daily Visit to Critical and VIP Patients Family and Render Support
• Daily Meeting with Nursing Head to Discuss about Patients, Cases and Sub- Units Operational Issues  and  Staff Performance  & Behavioural Issues
• Participate in Monthly /Weekly CNEs including BLS, ACLS, PALS, NRP and Bed Side Teaching in both the Units
• Facilitate  Emergency Para Head for Resuscitation Training and Skill Training Activities
• Conduct Monthly 1:1 with Nursing Leaders, Pipe Line Candidates and New Hires to Understand Pulse, Escalate and Follow up on Resolution
• Facilitate Monthly  Group Emerging Nursing Leaders Meeting
• Conduct Monthly Performance Review of Nursing Leaders in the Vertical
• Participate in Monthly Nursing Meeting, Clinical Dashboard, CNEs
• Participate in Quarterly Pharmacotherapy, HIC and Surgical Committee Meeting
• Conduct Nursing Workshops Regional 3 and National Level – 1 in a Year

Job Specification:

• Qualification: B.Sc.,/ M.Sc.in Nursing.
• Experience : > 12 years
• Skills & Attributes required: Leadership Skills, Training Skills and Mentoring, Communication Skills, People Management, Decision Making Skills, Listening Skills, Attention to Detail, Counseling Skills